Uniqueness of Products
Every Etta Craft charm is uniquely handcrafted in our studio.
Please note that in using the most authentic designs, there is always a possibility of irregularity in shape, size, or color (if handpainted).
These characteristics should not be viewed as flaws, but rather fundamental qualities testifying to the uniqueness of the items.
Be gentle! Polymer Clay is durable an oil based clay that hardens upon baking, but is still subject to break if met with excessive force or pressure.
To preserve the quality of your charms, protect them from rain and dry immediately with a cloth if exposed to water.
Please refer to each individual product description in our shop for specific construction details. We additionally have helpful guides on our Blog and Pinterest page regarding clasp types, necklace lengths, and detailed information about about Polymer Clay Charms.
To take a peek of our construction process, subscribe to our Youtube Channel.
Our Quality Promise
We guarantee every item is made with from the highest quality standards.
If you have any issue with the construction of your handmade item, please save it, snap a quick photo, and email a short note alongside the image to: email@example.com.
We’ll contact you directly to get your feedback and address needed repairs as appropriate.
As always, we value your support as our patron, appreciate your time, and additionally will be sure to use your direct feedback in any helpful re-design of future items.
“Sometimes good things fall apart, so better things can fall together.”